Have a question about payments, subscriptions, your profile or a technical issue? Write to us — we respond within 24 hours.
Unrecognized transaction?
If you see "Dessira" or "Verotel*Dessira" on your statement and don't recognize the purchase — contact us before opening a dispute with your bank. We'll find the transaction and explain it.
Refund?
Refund conditions are described in the terms of service. In case of a dispute we will review your case individually.
